Shipping

Please note our revised shipping rates. Read here for more details.

We offer fixed price shipping charges PER ORDER, so no matter the number of plants you purchase it's a fixed cost based on your delivery location.

Our delivery charges are as follows:

• Victoria - $15
• New South Wales - $20
• Australian Capital Territory - $20
• Queensland - $25
• South Australia - $20

Every effort will be made to ensure the best possible result for you posted items.

We aim for positive, satisfied customers.

All goods will be packed to safeguard your purchases. Inside, the plants will be cushioned with scrunched up newspaper.

We believe that flat rate postage is the best option for our customers, and past customers will know that our postage rate has not been covering the post, let alone packaging. All our plants are sent in pots and pots are expensive to send. We do not charge for our time to pack.

We haven't had a price rise since 2010 and the price of post has gone up substantially as have the price of our recycled boxes.

The majority of our customers purchase multiples of plants. This is the most economical way to order. We trust you will understand that we have only our customers best interests in mind, but we have to stop losing money on posting your plants to you.

We deserve the right to pack the plant; in pot, bare root, cut back or remove from pot, to benefit the plant. Dormant bulbs will be sent as bulbs.

If for some reason out of our control, the plants do not arrive in good order, a complaint must be lodged within 3 working days to our office. Plants may be replaced under these circumstances.

All returns will be refunded including postal charges.